Guide

Moving to Liverpool: What to Sort in Your First Week

Sort your first week in Liverpool with clear steps for GP registration, council tax, United Utilities, transport, bins, libraries and local services.

By Amy L · 25 Mar 2026 · 6 min read

Image: L1 Local archive

If you have just moved to Liverpool, spend the first week on the services that affect bills, healthcare and daily travel. The city will still be there after you have found the stop tap.

Start with your GP, council tax, water account and meter readings. Then work out your regular bus or rail route and the correct bin day.

The short version

  • Register with a GP near your new address.
  • Tell the correct council when you moved in.
  • Set up your United Utilities account and record energy meter readings.
  • Check your usual journey through Merseytravel rather than assuming one ticket suits every service.
  • Find your bin day and join the nearest library.

Register with a GP

Use the NHS GP search with your new postcode. Some surgeries accept online registrations; others use their own form.

You do not need ID, proof of address, proof of immigration status or an NHS number to register. A surgery can ask for information that helps transfer your records, but the NHS registration guidance is clear about what is required.

If a surgery refuses your application, it must explain why in writing. The NHS page gives contacts for registration problems.

Look for NHS dental care separately

Dentists do not register patients in the same way as GPs. Search for a practice through NHS Find a Dentist, then contact it directly to ask whether NHS appointments are available.

You may need to contact several practices or join a waiting list. For urgent help when you cannot get an appointment, use NHS 111.

Tell the correct council

If your home is inside the Liverpool City Council boundary, use the council's change of address service. A Liverpool postal address does not always mean Liverpool City Council. Homes in Sefton, Knowsley, Wirral, St Helens or Halton use their own council.

Use the GOV.UK council finder if you are unsure. Report the date you became responsible for the property. You can also apply for any discount or exemption that fits your circumstances, including the single-person discount or full-time student rules.

Set up water, energy and internet

Liverpool's water company is United Utilities, not Severn Trent. Use its moving-home service to open or close an account and submit a meter reading if the property has a water meter.

On the day you move in, photograph the electricity and gas meters and send readings to the existing suppliers. Do not assume the supplier named by the landlord or previous occupier is still correct. Your first bill or the meter's details should help identify it.

Check broadband availability at the exact address before signing a long contract. Speeds can differ between neighbouring streets and even between flats in the same building.

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Plan your regular journeys

Merseyrail covers central underground stations and routes north, south and across the Wirral. Buses fill many of the gaps. Use the Merseytravel Journey Planner for the door-to-door route and check service updates before an important trip.

Ticket choice depends on the operator, zones and how often you travel. Ask at a staffed station or use Merseytravel's current ticket pages before buying a weekly or monthly pass.

Our guide to getting around Liverpool without a car explains the main options in more detail.

Find your bin day

Liverpool City Council residents can enter their address in the bin collection checker. Recycling, household waste, food waste and paid garden waste can follow different arrangements.

If another council covers your home, use that council's site. In blocks of flats, ask the managing agent where the communal bins are and what can go in them.

Join a library

Liverpool libraries are free to join. Apply online or ask at a branch. Central Library on William Brown Street has free Wi-Fi, computers, study space and the Liverpool Record Office.

Learn the neighbourhood slowly

Walk the route to your nearest food shop, pharmacy, GP and bus stop in daylight. Repeat the main journey at the time you will normally use it. A street that feels empty on Sunday morning can work very differently during school traffic or on a match night.

Do the four jobs with deadlines first: GP registration, council tax, utilities and meter readings. Everything else is easier once those are off the list.

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